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Fractional HVAC marketing management in Quebec

Quebec is a heat pump and electric heating market with its own programs, its own licensing body and clear French-language rules for commercial advertising. A manager's first job here is making sure every campaign exists properly in French.

Written by Ali Sedighi, MBALast updated:

Quebec is the most electrically heated HVAC market among the provinces, with Hydro-Québec programs at the centre of heat pump demand and the Régie du bâtiment du Québec as the licensing body for contractors. It is also the province where language rules most directly shape marketing: French must lead in commercial advertising, and content for Quebec customers must be available in French. For a fractional marketing manager, Quebec work is about program accuracy, licence references and making sure no campaign runs in English only.

HVAC.Management manages marketing for Quebec heating and cooling companies. We're not an HVAC contractor and don't give legal, licensing or language-law advice; we point to the official bodies.

The Quebec market

Montréal and its surrounding cities hold most of the demand, with Québec City, Laval, Gatineau, Longueuil, Sherbrooke, Lévis and Saguenay as the other major markets.

  • Montréal, Laval and Longueuil form the largest and most competitive market. Messages often need to differ between owners of multi-unit buildings and single-family homeowners, so plan separate landing pages if you serve both.
  • Québec City and Lévis face each other across the St. Lawrence and can usually be planned as one market with two sets of service-area pages.
  • Gatineau sits across the river from Ottawa. Companies serving both sides need separate campaigns, because Quebec language and licensing rules apply on the Quebec side.
  • Sherbrooke and Saguenay are regional centres with longer, colder winters away from the St. Lawrence lowlands.

Seasons and fuel mix

Electric heating dominates: 70% of Quebec households relied on it as their main source in 2023, per Statistics Canada, with natural gas at only 5% and wood at 4%.

That flips the usual Canadian HVAC plan. Instead of furnace replacements, the core opportunities are heat pumps added to or replacing electric systems, plus service and maintenance of those units. Winters are cold and snowy with a long heating season, especially outside the lowlands, so cold-climate performance is a common customer question. Summer cooling adds a second peak, and heat pumps let one campaign speak to both.

Regulators and rules a Quebec marketing manager should know

Quebec's bodies are distinct from the rest of Canada's. Links only.

  • The RBQ licenses contractors and oversees building safety, including gas, plumbing and pressure equipment. Construction work for others generally needs an RBQ licence with the right subclasses.
  • The CCQ handles competency certification for construction-industry workers.
  • CNESST covers workplace health and safety.
  • The Office de la protection du consommateur protects consumers.
  • The OQLF administers the Charter of the French Language for businesses.

For marketing, the practical rules are: show your RBQ licence details the way the RBQ expects, and treat French as the lead language in ads, not a translation added later. Since 1 June 2025, non-French trademarks visible outside premises must come with French terms, which may matter for vehicle and signage branding as well.

Programs your ads may mention

As of October 2026, the key programs are:

  • Hydro-Québec's LogisVert, which provides grants for ENERGY STAR heat pumps, with a higher rate for cold-climate units and a cap of $6,700, plus geothermal and other measures. Hydro-Québec says requests are being processed normally while noting the federal heat pump rebate expected in 2027.
  • Rénoclimat, which changed on 1 October 2026: the pre-retrofit evaluation became optional and new caps apply.
  • Chauffez vert, the former oil and propane replacement program, closed to applications after 31 March 2026.
  • A federal-provincial affordability agreement for low- and median-income households was announced in June 2026, but its delivery program name wasn't confirmed, so we don't advertise it yet.

Confirm every program with its administrator before advertising it, in both languages.

How we'd manage marketing for a Quebec HVAC company

We'd start by checking that every account, ad and landing page has a French version that leads, and that French and English versions say the same thing. Next, we'd build a program list in both languages, review it monthly, and remove any reference to Chauffez vert. The marketing plan centres on heat pumps and electric-system service, and the monthly scorecard separates Montréal from the regional markets. For vendor briefs, see our vendor management service. Call, text or email; we'll respond in English and coordinate French work through your chosen vendors.

Frequently asked questions

Do our ads and website have to be in French?

For Quebec customers, the OQLF says French must be clearly predominant in commercial advertising and public signage, and websites and social media content aimed at Quebec customers must be available in French. Other languages may also appear. Confirm details with the OQLF; this isn't legal advice.

Do you write French content?

Our team works in English. For Quebec clients we brief French-language vendors or your own staff, and we check that every English campaign has a matching French version before it runs.

Is Chauffez vert still available?

No. Quebec's page says Chauffez vert stopped accepting applications after 31 March 2026. Any ads or pages that still mention it should be updated.

Sources

  1. Régie du bâtiment du Québec (RBQ) (2026-10-22)
  2. Commission de la construction du Québec (CCQ) (2026-10-22)
  3. CNESST (2026-10-22)
  4. Office de la protection du consommateur (2026-10-22)
  5. OQLF: francization of businesses (2026-10-22)
  6. Hydro-Québec: LogisVert residential program (2026-10-22)
  7. Québec.ca: Rénoclimat changes (2026-10-22)
  8. Québec.ca: Chauffez vert (2026-10-22)
  9. Statistics Canada Table 38-10-0286-01 (2026-10-22)